FAQ

To order a free West Virginia Vacation Guide, click here. Highway maps and other travel brochures can be ordered by calling 1-800-CALL-WVA (1-800-225-5982).

The West Virginia Department of Tourism operates the 1-800-CALL-WVA (1-800-225-5982) nationwide toll-free telephone system for West Virginia tourism information. Calls are answered five days a week by call center specialists who are knowledgeable about West Virginia’s travel and tourism industry. Hours of operation are: Monday-Friday 8 a.m. to 5 p.m.

There are seven total West Virginia Welcome Centers that provide information and brochures to visitors – all located just off major highways (I-64, I-68, I-77, I-79, I-81) as you enter West Virginia from our surrounding states. Welcome Centers are staffed 7 days a week from 8 a.m. to 6 p.m. except for major holidays. The restrooms are open 24 hours/7 days a week. Location and contact information can be found here.

A full list of events is available here.

Click here to access information on current career opportunities available within the Department of Tourism.

Business listings can be found throughout WVtourism.com. These listings give tourism partners a presence on our website with the ability to maintain and update a description for your own business. Information such as location, hours of operation, phone number, contact e-mail, website and social media can all be included in your listing.

To create a listing for your business or on behalf of your company, visit this link to register for our Partner Portal. Once registered and approved for the Tourism extranet, you can log in to update and maintain your listing here.

Yes, the West Virginia Department of Tourism does provide photography assistance. If you are in need of previous photos taken for your business or new photography for a tourism-related project, please direct your requests via the Partner Portal under the ‘Requests’ section.

Yes. Research and data is available on our Industry Information page as well as located inside our Partner Portal.

For information about advertising your business or organization in the West Virginia State Travel Guide, please visit our Partner Portal. Sign up for our industry newsletters to keep up to date on offerings.

The West Virginia Department of Tourism administers the Cooperative Advertising Program for tourism industry partners across the state. This program allows tourism businesses to purchase advertising opportunities at a dollar-for-dollar match by the Department of Tourism. Opportunities range from broadcast and radio to print, digital and social media opportunities. Click here to learn more about this program.

Yes – The West Virginia Department of Tourism works closely with the West Virginia Development Office and Small Business Development Center to provide industry partners with various business services and development assistance. Whether you are looking to invest in West Virginia, start a new business or grow an existing business, we can help! Tell us more about your business need, opportunity or idea inside our Partner Portal under the ‘Requests’ section.

The West Virginia Department of Tourism provides support to travel writers interested in producing stories that feature West Virginia as a travel and tourism destination. Assistance is provided in the form of press kits, press trips, photography, story ideas and itinerary suggestions. For more information, visit the Media Center or contact Lauren Hough, Public Relations Manager at Lauren.Hough@wv.gov.

Yes. You can direct your photography or b-roll requests to Sarah Harmon, Content Marketing Manager at Sarah.G.Harmon@wv.gov and we will provide the appropriate materials.